Richard Aaron and his BiZBash crew set the standard among event professionals for what works and what doesn't. They should know — they're invited to thousands of New York parties each year. And they let everyone know about the good, the bad, and...

All of us in the incentive industry were shocked to hear that Richard Ross, 58, CEO of The Ross Group management and consulting firm in Boston, was a passenger on ill-fated American Airlines Flight 11. I recall Richard as a friendly and kind man...

Try This ...

It was 20 years ago that the first 40 members of the International Association of Conference Centers gathered at the Woodlands Resort & Conference Center near Houston. Until then, conference centers had no community, no forum for sharing ideas...

Laughing is good for learning...

Every sales meeting at Mackay Envelope Corp. kicks off with a joke. CEO Harvey Mackay, better known as the author of several business bestsellers, including Swim With the Sharks Without Being Eaten Alive, insists that humor be a key part of the ...

Although most people agree that you get what you give, you wouldn't know it if you spoke with many managers about recognition. As part of my doctoral requirements, I set out to explore why, and what conditions enable or inhibit the use of...

█ CHANGING FACES ...

When Big Blue holds an online meeting, you know it's going to be, well, big: 53,000 visits to the home page, 6,000 employee comments and replies posted, 6 million (that's right, million) hits — in just three days. Known as “World Jam,” IBM's May...

Many chains have announced policies that extend beyond the immediate weeks after the tragedy. Among them...