Mapping the Attendee Journey in Real Time with ExperienceGuru

Sep 22, 2015

There has been a lot of talk in recent years about companies mapping their “customer journey”—those key touchpoints throughout a customer’s interaction with a company—to figure out what’s working, and where the gaps between what customers want an...

Free Stuff: A Roundup of Awesome Downloadables for Planners

Sep 10, 2015

There’s a lot of meetings expertise for the taking out there on the Internet—if you can find it. Here’s the first in what is sure to be a series of galleries sharing some of the free e-books, guides, tip sheets, and more you can...

What’s In and What’s Out for Events: The List

Aug 25, 2015

Event marketers are always after the latest, greatest tools and ideas that will engage audiences at trade shows and conferences. We spoke with Norm Aamodt, CEO of Event Strategy Group, about what’s in and out at today’s big events...

Imagining the Attendee Journey of the Future

Aug 24, 2015

A meetings industry panel at the Global Business Travel Association Convention this summer engaged an audience in a discussion of “the attendee journey of the future.&rdquo...

Certain and Zentila Pair Meeting Management and Sourcing Tools

Aug 24, 2015

Event management software company Certain Inc. and strategic sourcing platform Zentila have joined forces to give planners a complete tech tool for their strategic meetings management process. Using the combination of products takes planners from...

Accurate Ground Transfer Manifests in Seconds (Seriously)

Aug 19, 2015

The process of collecting attendee names, hotels, and flight arrival data and passing that along to your ground transportation provider to schedule pickups seems straightforward. But if you’ve done it even once, you know it rarely is...

Smart City—Biggest Provider of U.S. Convention Center Wi-Fi—Caught Blocking Access

Aug 19, 2015

If your attendees or exhibitors want to set up mobile hot-spots as alternatives to using a venue’s Wi-Fi provider, they should go right ahead, says the Federal Communications Commission...

Etouches Acquires Inevention, Offers e-RFP Tool With a Twist

Aug 13, 2015

Etouches, a provider of cloud-based event management software, has acquired Inevention, a venue-sourcing platform for event planners. Etouches says the acquisition is part of a focus on its enterprise client base. While Inevention offers more than...

DoubleDutch Gets $45 Million in Funding

Aug 12, 2015

Mobile app developer DoubleDutch, based in San Francisco, announced a $45 million round of growth financing from KKR and other investors. Global expansion and targeted acquisitions are primary efforts that will be funded by the new investments...

Periscope: To Fear or Not to Fear

Aug 10, 2015

Two words often bring fear into the hearts and minds of many meeting professionals: new technology...