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Thanks to Nicole Jensen for this fabulous list of top Twitter applications for events. Nice!

Marketing man Seth Godin posits: ...

Another awesome tip from Cindy AE (where does she come up with these?): How to keep your napkin from sticking to the bottom of your glass. Hint: It involves salt. I'll have to try this one. If it works, it's up there with the hangar/curtain tip...

It's been several years since I've attended the New England MPI Chapter's annual NEMICE show in Boston, and I have to say that my experience yesterday was one big pleasant surprise. The education in the past had been of the OK-but-basic variety...

Bill Marriott gets the customer service story du jour award for this tale of a hotel staffer that gave a guest in need the very pants off his legs.

The recent announcement of a partnership between experience-marketing firm George P. Johnson and InExpo, a virtual events company, just reaffirms to me the growing importance of bringing experiential marketing into the online environment. ...

So I was brainstorming with Andy who does our crossword puzzles about a theme for our June issue crossword, and we started riffing on what types of meetings would best be held in a particular place. Some of the ones we're not using (I think they'd...

I'm not a golfer, but events like the Meeting Industry Ladies Organization—or MILO—make it almost worth taking up. It's not just networking, and it's not just golf, at least not this year. MILO's organizers have added an educational component to...

Another awesome post from Cindy AE, this time on the care and feeding of volunteer presenters. I'm aghast at the "worst conference evaluation form" she writes about, but not really surprised. One point she makes that can't be emphasized enough: ...

I'm proud to announce Association Meetings magazine's First Annual AM Innovators, which will recognize association meeting professionals who are taking on the challenge of these tough times as an opportunity to find new ways to make their meetings...