face2face

Talk about people power: Check out this post on Mental Floss. A snip...

I'll be on vacation the next couple of weeks, sailing the deep blue Caribbean sea, so please be patient if it takes a while for my colleague to get to approving comments! I have lined up some posts, mostly pointing to some of my favorite Web sites...

I just read two great posts about hospitality. This one, from Chris Bailey at Alchemy of Soulful Work, spins off an article in Fast Company about New York restauranteur Danny Meyer, who said...

That's just one of the 100 things we didn't know last year, brought to you by the BBC (and each comes with a link for more information, such as this one for the headline eggs-ample). Some others are...

Flights having unscheduled landings due to escaped hampsters and flatulent fliers, human skull collectors, X-rayed babies...yep, 2006 was a banner year for whacked out travel-related stories. Read 'em and weep here. I hadn't heard the one about...

Here's a scary little thought from Gary Spotts on Fast Company's Expert Blogs: Beware: Your Company Could Be "YouTubed". ...

Hospitality industry watchers Yesawich, Pepperdine, Brown & Russell have released their 2007 predictions. Among them are that leisure travel will continue to outpace business travel as business folks try to replace trips with technology; and...

I just ran across the Gender Genie, a site where you can plug in some text and it will tell you what gender it thinks the author might be. I must be sending mixed messages: When I put in text from this story I wrote for Medical Meetings, it came...

While I sit here on hold, allow me to vent a bit. I had to cancel a trip last spring, so I notified the travel agency I booked the flight through that I had to cancel. They said I could use the credit toward another trip within a year, no problem...

Customers Are Always says that the ...