The face2face MeetingsNet blog is an eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.
That's what this article in the New York Times explores, along with how some hotels try to game the system to make their properties look better. There is a problem with all the online ratings systems, for Amazon to TripAdvisor, I think, in that...
Some hotels provide comfy couches for lounging, and masseuses are starting to become fairly commonly seen sights outside of ballrooms. But if your attendees really need to relax, try putting in a little NapGrass. I don't know what it is about t...
A new report from Cornell School of Hospitality Administration, called, "Race Differences in Tipping: Questions and Answers for the Restaurant Industry,†finds that there are a number of differences in how people of different races, genders, and...
I can't believe I missed the opening of San Francisco's Exploritorium's Reconsidered Materials exhibition, which features wonders like this depiction of the Bay Bridge, made out of Jell-O, by artist Elizabeth Hickok.
She's probably too ...
I know I tend to rant a lot about customer service, but I think it's wicked important (to use a Massachusetts saying) to the success of any meeting or event. But then I got this phone call that had me scratching my head...
Funny that this came up just after I attended a session on cultural competency in CME at the Alliance for CME meeting last week. Simone Champagnie at Something Extra says that IMEX and Meeting Professionals International will be launching a...
We're starting to see more of the meeting "matchmaking" programs, where you go to a Web site, fill in your interests and areas of expertise, and have a way to find ahead of time those who you might want to connect with face to face. I've taken one...