face2face

I'm sure you've seen Bjorn Hanson quoted numerous times in the meeting industry magazines—I know I've interviewed him a lot, and he always comes up with a great quote or two. Anyway, according to this article, Bjorn's moving into more of a...

That's what this article on hotel-online predicts. With Westin's much-heralded announcement yesterday, nonsmokers of the world rejoiced. But for meeting planners whose attendees include a large contingent of smokers (granted, a circumstance that...

Here's a great essay on customer service—a must-read for anyone in the meetings and/or hospitality business. A snip...

Five association consultants who I very much admire have joined together to write a book, via a blog, called We Have Always Done It That Way: 101 Things About Associations We Must Change by Five Independent Thinkers. Check out the post on staff...

Many thanks to Kevin Holland, vice president with Air Conditioning Contractors of America and author of the Associations Inc. blog for including this humble site on the "Ten Cool Blogs By, And For, Associations (and Five Bonus Blogs You Should...

Tradeshow marketing expert Rich Westerfield has a wrapup of the IAEM show that's just finished up. Sounds like it was a bit of a mixed bag, but I still wish I could have gone. More of Rich's IAEM posts...

I just came across the first speakers bureau blog I've found yet. Written by Yvon Douran, president of Keynote Resource, Corporate Event Planning is off to a promising start. So far, she's posted about determining a speaker's worth, event planning...

The answer is no, according to Bruce Schneier's commentary in Wired. He says the CAPPS and its replacement Secure Flight, which "check travelers against the 30,000 to 40,000 names on the government's No-Fly list, and another 30,000 to 40,000 on...

While I don't see anything yet on their respective Web sites (or on the Expo!Expo! blog), according to the Expophile, the International Association of Exhibition Management and the Center for Exhibition Industry Research just announced that they...