face2face

Jeffrey Brown is going wild over there at TradeshowBlues--he's added a blog, and is promising more goodies to come. Jeff, post early and often!

Here's a very cute article on the evolution of guest amenities, by John R. Hendrie, CEO of Hospitality Performance. My favorite part...

I've always wanted to start up a site like hotelchatter.com--glad to see someone's actually doing it. It's a place where real people can go to post their experiences with various hotels. Seems like a great way to get the scoop on potential issues...

That's the title of this (I think) totally hilarious editorial in the Library Journal, sent to me by my Capsules co-blogger Anne Taylor-Vaisey. Obviously not a fan of blogs or bloggers--he thinks the word itself sounds like "something you would...

Amazon.com is doing something I think is very cool--and if you're with a nonprofit doing innovative things to improve the world, I urge you to go for it...

Travel Insider David Rowell is sick and tired of feeling mistreated by the airlines, so he drafted this air passenger bill of rights. It includes things like being compensated for delayed and cancelled flights, compensation for lost luggage, and...

Speaker, writer, and consultant Jeffrey Cufaude has two interesting posts (here and here) about change, resistance to change, and the need to overcome that resistance. This is something that has fascinated me for ages. Meeting planners deal with...

Don't you wish there was a brochure for every destination that had as much wit and inside information at this one for Barcelona? A snip...

Forget rates, accessibility, staff, and F&B costs--according to this survey by YPB&R, both corporate and association planners said the thing about which they are most concerned is “making the agenda relevant.” ...

If your attendees are feeling in the chips, you'll be glad to know that there's a company that will arrange poker tournaments for meetings. This, I hadn't heard of before, but nothing surprises me anymore. And, they say, business is so good that...