face2face

I love this article from the December issue of Corporate Meetings & Incentives on one recently laid-off planner's experience in trying to find a job. She puts an amazingly cheerful face on an experience I hope not to have anytime in the near...

If you have a group going to San Francisco and are looking for something a little, uh, different to entertain them, check out Segway Polo which, as the Website says, is a lot like horse polo but with nothing to shovel. View the film clip--I'd go...

It never occurred to me before that haunted house purveyors would need a convention of their own. Silly me. Enter HAuNTcon, complete with modded-hearse races, a "haunted garage sale," a tradeshow, and sessions on how to improve your haunting...

Michele Wierzgak posted this quote on the ...

Yesterday, I wondered what, if any, plan PCMA had in place for tsunami-related contingency planning. Today, I find out kudos are in order. A big fat contingency plan is plastered right on its Web site. Good job, PCMA.

A couple of useful articles on who, when, and how much to tip: Service NOT Included Tipping Guidelines

K-E-Y--why? Because they like you! Yup, Disney World just started a new service that'll pick up your luggage at the Orlando airport for you, eliminating those long waits at the luggage carousels. ...

At least, I certainly hope every meeting planner and hotelier who reads this blog has already put a risk management plan in place. It's shocking to me how many did not, even after 9/11, push safety, security, and contingency planning to the top of...

Looks like blogger Benjamin Rosenbaum has pulled together ratings for tsunami relief organizations. So if you want to make sure your donations will be put to good use, this should prove to be a good resource. As he says, give wisely, generously...

Big news! Roger Dow, who I had thought would be a lifer at Marriott, just took over as the Travel Industry Association of America as the new president and CEO. From the press release: ...