Tom Asacker on customer service
Mar 05, 2007
In writing about a BusinessWeek article called 'Customer Service Champs', marketing guru Tom Asacker adds his spin on what makes customer service great (link here)...
Airlines to charge for fuel?
Mar 05, 2007
No, it's just satire from the fabulous Andy Borowitz's Borowitz Report, but it's edging so close to today's reality with the airlines that it's a little too spooky to laugh too hard. A snip...
People better at recognizing low-resolution images than you'd think
People better at recognizing low-resolution images than you'd think
Mar 04, 2007
Is this a person? A bunch of building blocks? Perhaps a house? According to a somewhat silly study on Cognitive Daily: Casual Fridays put very low-resolution images—down to six pixels (the above image is 10 pixels)—to see if people could rec...
No more gold sponsors?
Mar 04, 2007
If Canadian Industry Minister Maxime Bernier gets his way, the Vancouver Olympics will have exclusive public use of the words winter, gold, silver, bronze, and sponsor, along with Vancouver, Whistler, 2010, tenth, medals, and games (from . His...
16 rules to live by
Mar 02, 2007
I just cut, pasted, and printed Bob Parsons' 16 Rules to Live By, so I can put it up on my bulletin board as a daily reminder...
Orbitz launches road warrior site
Mar 02, 2007
Check out Orbtiz' new section for business travelers, Roadwarrior.Orbitz.com. There are lots of goodies for the footsore and...
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