When oh when will people learn not to put sensitive customer data on laptops they carry around with them? Here's the latest: Ernst & Young laptop loss exposes 243,000 Hotels.com customers...

Did you know there's a pending telecom law that could have a big impact on the use of wireless technology at meetings (think wireless mics and WiFi)? Ray Verhelst, president of ConventionDisc, Inc. wrote about it on the MeCo listserv this morning...

Frustrated by the endless hold times as you wait for someone, anyone, to pick up the phone when you call the airlines? Check out GetHuman.com, in particular, this page, which lists shortcuts that they say will get you a live human being to talk...

If you or one of your attendees have a medical emergency in flight, let's hope you're on a Virgin Atlantic plane. According to this article, the airline has implemented some pretty cool technology to link flights to medical help on the ground...

Simone at Something Extra very nicely is sharing her lessons from the road, and they're good ones. Here's a couple of them...

Mickie over at We Have Always Done It That Way has a must-read post for association meeting planners about how just providing tracks at your conference isn't enough: You have to put the information in context. From her post...

What does that Canadian attendee mean when they tell you to "keep your stick on the ice"? If your American attendee told you he was going to "take the dog" to get to the meeting, should you look into pet-friendly housing? The answers to these and...

I'd like to add a bit to this news item about the Alliance of Meeting Management Consultants Business Forum next month in Texas. The lineup sounds good, and from my personal experience with the organizers—MaryAnne Bowbrow, CAE, CMP, who has been...