Does it surprise anyone that, despite airlines trying to offer healthy snacks, most people would rather go for a quarter-pound microwaved cheeseburger? I'm not big on red meat, but I do tend to lean toward salty, fatty, carb-laden snacks when...

Today's guest post is by James Lee. Take it away, James...

This New York Times article offers some tips on how to combat those ridiculously high data-roaming charges when you travel outside of the U.S. Last time I was outside the country I just turned off the data-roaming and depended on running into Wi...

Is it good or bad to tweet during a webinar? That's what Ken Molay is pondering on The Webinar Blog, and it's something I've wondered about, too. I've moderated a few webinars this spring, and we did keep a Twitter chat on a related hashtag going...

I had to click through to read this article after I saw three words in the headline I don't think I've ever seen linked to customer service: humility, reverence, and professionalism. I particularly liked this line: "While some people believe that...

Interesting article in Fast Company about how TED's originator, ...

I know it's been said many times, especially by folks in the meetings and conventions business, but Jonah Lehrer says it really well, if yet again, in this Wall Street Journal editorial. He says the limitations of the various different social...

If you have a lot of attendees flying in from Newark, N.J., Chicago, Boston, New York's LaGuardia, or Atlanta, leave plenty of time between arrivals and your opening general session—these are the five worst airports in terms of flight delays...

And one in which doing good can have ramifications that aren't quite so good. Check out When Your Meetings and Events Cause Harm by Doing Good, in which Keith Johnston wades through a beagle puppy forest (you have to read the post, really!) of...

It's long been said that opinions are like bellybuttons—everyone has one. But until recently, not everyone had a bully pulpit from which to shout those opinions to the world at large. Now that pretty much every site on the Web is asking us for...