WE ALL KNOW THE TYPE: the manager who advocates treating customers right, then is quick to take shortcuts that undermine the quality of the company's products or services in order to make the numbers. Or the executive who claims that people are...

INCENTIVE TRAVEL has made it into the mainstream press lately, with reports that luxury trips are back in full force as the result of a strengthening economy...

One of the fastest and easiest ways to search geographically is the DMC Quick-Finder at www.dmc-quick-finder.com. Also, the Association of Destination Management Executives, at www.adme.org, lets you search (members only) by name or location.

AS OUR EDITORS greeted guests at our booth the opening afternoon of this year's Motivation Show, a couple of people commented about how packed the aisles were. “You know,” another said, “the aisles were so crowded it took me longer to get to the...

New research of 55 member companies from the Business Travel Coalition, based in Radnor, Pa., has found that 52 percent of respondents plan to increase their incentive budgets in 2005, with the average increase estimated at 8.9 percent. The...

WHEN IT COMES TO recognizing employees, most companies have trouble holding their managers accountable. After all, how can you make someone be nice to their employees? And if you do force them to do something that they don't want to do, won't they...

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MORE CORPORATIONS are finding ways to add extras — from meals to massages — to make individual incentives even more appealing, says Washington, D.C.-based Sharon Waters, director, sales and marketing, Marriott Incentive Awards. Marriott and other...

LIFESTYLE RETREATS ...

Fishing is poised to do for business what golfing has done — give groups a chance to connect in a beautiful setting away from the office...