At first, the concept seems far off the traditional business path. But empathetic design uses a data-based approach to produce tangible benefits for attendees and the event host.

ALHI’s new vice president of meeting design and experience brings 25 years of planning expertise to the supplier side of the business.

Elizabeth Glau, CMP, spent many years working on environmental and social-equity causes related to meetings and events. And in her final year, she broadened her focus and built a notable industry forum that will continue on.

Both inventory and pricing have changed as the nation emerges from the pandemic, and not in a favorable way for business travelers.

The Disability Equality Index and the Corporate Equality Index are two resources to help answer that question. Caesars Entertainment made the 2021 DEI list for the first time, joining a few other hotel companies and airlines.