Two experts provide worst-case scenarios that actually happened and the workarounds that saved the day.

Buckle up for a bright idea that mixes education, networking, and free travel

Using data analysis, employee rewards can be shaped to increase retention rates.

This week’s protests at the Dreamforce conference sent us into the archives to review the ground rules for how meeting professionals should deal with protests and other disruptions.

Strike now affecting fewer hotels as action lingers into the third week

A U.K. journalist invokes the wrath of Twitter for making fun of quiet rooms.

A new study finds guests underuse some amenities they say are important, but overuse others they don't think much about. These findings can help planners negotiate better while improving attendees' experience.

Giving the right tasks to the right people—while giving them the right guidance along the way—can make planners more productive and less stressed.