I am the proud daughter of a New York Police Department detective who worked in crime prevention and safety for his entire career. My father, Larry, dedicated his life to educating people in the East New York section of Brooklyn on crime...
Where kids are present, companies must be sensitive to three legal issues: liability, liability, and liability. Some will decide that the most prudent approach to kids is to provide no programs or services for them. If no programs or services are...
Any hotel in a meeting, convention, or trade show’s inventory of negotiated guest rooms—a.k.a. the room block—plays an important role in contributing to a successful experience for event attendees and exhibitors alike. There...
Director Roth with actress Lorenza Izzo on 'The Green Inferno' set in Peru (Photo: The Green Inferno) I was reading these five "bloody good lessons on creating intensity” that Fast Company writer Joe Berkowitz divined from the musings of horror f...
There has been a lot of talk in recent years about companies mapping their “customer journey”—those key touchpoints throughout a customer’s interaction with a company—to figure out what’s working, and where the gaps between what customers want an...
