Mapping the Attendee Journey in Real Time with ExperienceGuru
Sep 22, 2015
There has been a lot of talk in recent years about companies mapping their “customer journey”—those key touchpoints throughout a customer’s interaction with a company—to figure out what’s working, and where the gaps between what customers want an...
What the Seller’s Market Means in 2016
What the Seller’s Market Means in 2016
Sep 21, 2015
CWT Meetings & Events is out with its 2016 Meeting and Events Forecast, and the outlook for meeting planners in North America in the next 12 months is tough! Extremely high demand (the highest in more than 30 years) is still so far ahead of...
Meetings vs. Meetings (or, What Constitutes a Real Meeting?)
Meetings vs. Meetings (or, What Constitutes a Real Meeting?)
Sep 16, 2015
There are meetings, and then there are meetings—about 11 million every day, by some estimates! Workers spend an average of about six hours a week in meetings (my, that seems low according to personal experience!). And participants say about...
Meetings vs. Meetings (or, What Constitutes a Real Meeting?)
Meetings vs. Meetings (or, What Constitutes a Real Meeting?)
Sep 16, 2015
There are meetings, and then there are meetings—about 11 million every day, by some estimates! Workers spend an average of about six hours a week in meetings (my, that seems low according to personal experience!). And participants say about...
Technical glitches can send speakers off the rails
4 Things Every Speaker Should Know About AV
Sep 15, 2015
Why Bother With a Pre-Meeting Survey?
Why Bother With a Pre-Meeting Survey?
Sep 15, 2015
“We already know what we’re going to present at the meeting, and we know what attendees want to hear about.” How many times have you heard that from your internal meeting clients...
11 Fees Planners May Face When Using an Outside AV Company
11 Fees Planners May Face When Using an Outside AV Company
Sep 14, 2015
Do you know how to navigate fees and restrictions at hotels when you want to bring in your own AV company rather than use the in-house provider?
Free Stuff: A Roundup of Awesome Downloadables for Planners
Free Stuff: A Roundup of Awesome Downloadables for Planners
Sep 10, 2015
There’s a lot of meetings expertise for the taking out there on the Internet—if you can find it. Here’s the first in what is sure to be a series of galleries sharing some of the free e-books, guides, tip sheets, and more you can...
Thinkstock Image Risk Management
Inside Guide to Crisis Management at Events
Sep 10, 2015
The International Congress & Convention Association has published a comprehensive guide on crisis management
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