Both inventory and pricing have changed as the nation emerges from the pandemic, and not in a favorable way for business travelers.

The Disability Equality Index and the Corporate Equality Index are two resources to help answer that question. Caesars Entertainment made the 2021 DEI list for the first time, joining a few other hotel companies and airlines.

Many of this year’s Changemakers nominations focused on a pivot to virtual. Here’s a prediction for what we’ll see next year.

In 2020, when Meeting Professionals International needed to help the industry learn how to pivot, the planning spotlight fell on Changemaker Lori Pugh Marcum, CMP, CMM, CED, HMCC.

“All we need now are 999,999 more Greta Thunbergs.”

A survey of thousands of former hospitality service workers finds the majority don’t want to return to the field. Meanwhile, hotel companies are actively planning for a new service environment.

How to build budgets and adapt them on the fly at a time when in-person and virtual meetings don’t yet have a clear path forward.