Michael Erickson, KSL Resorts
Association planners want total transparency in meeting costs, particularly as they relate to Internet usage and audiovisual charges, and they need to do more with less. So said the 12 association planners on the KSL Customer Advisory Board who gathered recently at KSL’s The Homestead in Hot Springs, Va., to offer feedback on trends and hot topics. Do more with less. Association planners are still restricted on budgets, but still need to produce powerful programs, says ...
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