A major focus for the newly elected 2004 chairman of the Professional Convention Management Association will be updating the association's strategic plan. Michael Payne, an executive vice president at the association management firm SmithBucklin, stepped into his new role at the January annual meeting of PCMA in Indianapolis. He says the strategic plan was last amended four years ago, but a lot has changed in the industry since then. A task force has recently been established to look at what ...

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