Air execs tackle stranding


One reason I flew Alaska Airlines to Seattle last week was because it was one of the few non-stop flights that were available. I was determined not to have to fly through Chicago's O'Hare, especially not in January. Why? Because I have been stuck there almost every time I've had to connect through Chicago, either for hours on the runway or overnight. It's not Chicago's fault; it's just a mixture of weather and being a very, very popular airport. And, of course, it's not a problem limited to the Windy City--pretty much every airport ends up with stranded, ticked-off passengers at some point.

So when I read this articleabout airline executives getting together to make getting stranded a bit less onerous, I had to applaud their effort. From the article:

    Those steps are measures like making sure airports know the location of all available air stairs, the stairs that can be driven up to a plane on the tarmac, and ordering airport shops to stock diapers, baby formula, simple medicines and food.

Getting stranded will never be fun, but at least it may become tolerable.

Please or Register to post comments.

What's face2face?

An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

Blog Archive

Sponsored Introduction Continue on to (or wait seconds) ×