Cranky customer site


Here's an interesting site:, where Colorado humorist Randy Cunningham airs customer rants about customer service. No big surprise, there are lots of hospitality and travel beefs being aired there.

Cunningham also produces the Stella Awards for silly lawsuits and This is True, which showcases some of the weirder news stories of the day.

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What's face2face?

An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

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