It's funny how some companies are getting better at monitoring customer service via social networks than through the staff who are actually dealing....More
Meeting planning is all about setting the stage for people to learn new things. But we keep forgetting about teaching them how to unlearn the old....More
How can we retool trade shows so that, instead of at best generating attendee apathy, the show floor becomes an interesting, engaging, want-to-be-....More
This infographic highlights everything from the top small-business event types, to the reasons small businesses hold events and how they market them....More
