Hotels and hidden fees: here we go again


This time, it's a class-action suit filed against Starwood for not disclosing mandatory housekeeping and bell "gratuities" (IMHO, if it's mandatory, it's a fee, not a gratuity or tip—but I digress). Click here for the gory details.

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An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

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