Hyatt's cleaning house in Boston


And not in a very nice way: A hard ending for housekeepers: Uncommon outsourcing eliminates 100 Hyatt jobs. I'm trying, but I'm just not seeing Hyatt's side in this one. Especially galling is that they had their housekeeping staff train their replacements while telling them they were just training vacation fill-in staff, not the people who'd be getting their jobs.

I'm not surprised there's a lot of outrage, boycotts, and bad-mouthing going on as a result of three Boston Hyatt hotels firing their housekeeping staff and replacing them with people from Hospitality Staffing Solutions in Georgia.

Can't wait to hear the reactions from Boston's Mayor and Massachusetts' governor, both of whom I'm sure will have something to say about outsourcing Boston jobs to an out-of-state firm. In the meantime, as Joan Eisenstodt suggests on her blog, write to Hyatt's Hyatt's CEO if you want to make your feelings known: Mark Hoplamazian, Hyatt Hotels & Resorts, 71 S. Wacker Dr., 12th FL, Chicago, IL 60606.

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