What to do if you get bumped from a flight

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This article in the New York Times offers some tips on how to get to the head of the line when you get bumped from a flight (or your flight is cancelled altogether). I hadn't realized it was all computerized now for most airlines—or that those in the cheap seats might not get the best rebooking options.

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An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

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