It doesn't take much to throw a meeting off course. Just ask Steve Nosek about the 2001 annual dealer meeting he planned for Mohawk Industries, Dalton, Ga., where he then worked as director of advertising and merchandising. The trouble began with the entertainment, a takeoff on Blue Man Group. The talent never did a dress rehearsal, and when they showed up with spiky hair, pointy ears, and bodies painted in, not blue, but lime green, Nosek was not the only one surprised by the performance. ...

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