Culture Notes: Mexico

First names should not be used unless it is specifically requested. Titles are important.

Physical contact is not uncommon in conversation, and personal space is less than is customary in the U.S. Eye contact should not be held for long duration.

Mexicans avoid saying “no,” using instead “maybe” or “we'll see,” so written agreements are important.

Emphasize trust and compatibility; these emotional aspects are more important than cold logic. One's feelings count in business transactions.

Mexicans are status-conscious, yet highly value individual dignity, regardless of social standing.

Many business meetings in Mexico have an important social component and can take place over breakfast, lunch, or dinner.

Meetings should not be requested over holidays, which include many religious observances and festivals.