Last year, our survey of incentive planners was overshadowed by uncertainty after the 9/11 terrorist attacks. More than 18 percent of respondents said they didn't know if they would have an incentive travel program in 2002, and 34 percent were unsure about 2003. The uncertainty seems to have faded: In our most recent survey (conducted in September), 71 percent plan to have incentive travel programs in 2004, up from 59 percent who planned programs for 2003. It's true that 26 percent are still ...

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