Rarely does an incentive trip turn into a national news event. And if it does, it’s probably for all the wrong reasons. That was exactly the case with Securian Financial Group’s biannual national sales convention in May. Ironically, Securian’s trip, held May 4 to 7 at the JW Marriott Desert Springs Resort in Palm Desert, Calif., began “flawlessly,” according to Koleen Roach, director, recognition and conference planning for the St. Paul, Minn.–based company. That all changed May 6, when two ...

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