* TRENDS Teams: The Stars of the 21st Century Company What's the key to corporate success in the new millennium? According to consultant and trainer Janelle Brittain, the answer can be found in one word: teamwork.
"Employees are better educated and more independent, customers want quicker responses and more customized service, and the business world increasingly consists of multinational corporations merging together to form still larger organizations."
What companies have to do, according to Brittain, is abandon the old corporate hierarchy and replace it with a galaxy of new, star-shaped structures: multi-pointed stars featuring manager-coaches in the center surrounded by the employees they supervise.
What will happen to those corporations that refuse to make these changes? "Companies that remain stuck in the old hierarchy," says Brittain, "will find themselves entombed."