Did you know that a desktop videoconference using three T1 lines can shut down a whole company? That's right: Most organizations have one to five T1 lines running to their facilities, and four people calling at one time uses up a T1 line. In the wake of 9/11, as companies rush to purchase videoconferencing systems to replace face-to-face meetings, some are learning the hard way that they don't always work as a replacement. “Don't buy equipment that you'll never be able to use,” says Thomas ...

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