What were you doing on Super Bowl Sunday? Some 2,100 members of Meeting Professionals International (MPI) were in a ballroom at the Orlando World Center Marriott listening to Gladys Knight deliver an inspiring keynote address (in words and song) to open MPI's Professional Education Congress. And thanks to an opening night reception sponsored by Walt Disney World-complete with big-screen televisions-no one missed the game, either. A highlight of the meeting: the "second general session," ...

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