When I worked in the insurance industry, I learned that you could figure out where the industry was in the business cycle by analyzing lots of government statistics. Or, you could just listen to who was complaining that the other side was being unreasonable. The same is true of the meeting business, and from what I hear, things are pretty rough for planners right now. Hotels and other properties are driving hard bargains and insisting on burdensome terms. Fortunately, if you're a skilled ...

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