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Travel Tips for Travel Pros

Ever heard of Rule 240? If you suspect an airline is delaying your flight for something other than a weather or air traffic problem, this industry rule entitles you to be booked on the next flight out on that airline or a competing airline. When you really want or need to get out of town, ask the gate agent, "Can you 240 me?" If there are no acceptable flights available, the airline is required to refund your money, even if your ticket is "nonrefundable."

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