There's not much worse than winding up a successful meeting only to find that the hotel is claiming your group did not fulfill its room-block requirements and is demanding damages. What is worse is when the hotel also refuses to give the group credit for attendees who booked rooms outside the block. But this is a common scenario, and the stakes can be high. Room Block Adjustments A first step in avoiding attrition problems is to include a provision in the hotel agreement that ...

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