At Kimberly-Clark's biannual CEO Forum — a gathering of the company's 100 top executives in January 2007 — the CEO wanted to improve his executives' understanding of the importance of Total Shareholder Return. While tradition suggested a talking-heads approach to the agenda, Lesley Hoare had another idea. Hoare, vice president of talent development, diversity and inclusion, had joined the company in 2005 and in 2006 took responsibility for the CEO Forum. “When I first came on board, it [the ...

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