Swissôtel Chicago has 661 newly renovated guest rooms and suites and the new 38,000-square-foot Event Centre, which includes Zurich, a 14,000-square-foot ballroom that accommodates 1,365 guests, theater-style. The Event Centre also features Vevey, a 5,680-square-foot ballroom, the 2,830-square-foot Montreaux ballroom, and the 2,890-square-foot St. Gallen. Each ballroom can be broken out into several spaces, each with private access.

The guest-room renovation was completed in 2009 at a cost of $23 million. Each room now has a 37-inch high-definition split-screen plasma TV, Internet access, and a personal coffee machine as well as a docking center for laptops, MP3 players, DVD players, and game consoles.

The all-glass Swissôtel Chicago is sited at the confluence of the Chicago River and Lake Michigan, featuring views from Navy Pier to Millennium Park and The Magnificent Mile.