Destination research topped the list for the second year running, although the percentage dropped from 83 in 2000 to 69 in 2001. The drop in part may be due to a wording change on the questionnaire (this year’s survey only asked how they were currently using the Internet; last year’s asked both how they were currently using it and how they planned to use it in the next 12 months). Facility research also kept its second-most popular Internet usage status, with 53 percent saying they use the ...

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