As we walked into the ballroom, we each received a blue piece of paper with a diagram showing a room with a variety of setups. We were a group of 20 meeting planners, plus myself, the token press person. None of us had ever set up a meeting room before, but we were here to learn how at one of the Behind-the-Scenes Experiences during the RCMA conference at the Tampa Convention Center in January. “Where are the laborers?” asked one tall woman with glasses. Everyone laughed. “We're the ...

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