Joan Eisenstodt, hospitality and meetings industry trainer, facilitator, and risk management consultant, wrote about the emotional toll on those left behind, not only the family and friends of the victims, but those at the conference. (The conference went on, dedicated to the victims.) “There is the horrible issue of those who a) made it to the conference who will mourn and need counseling, and decisions about whether or not to proceed with the conference or how to handle the ...

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