Jamie Notter and Maddie Grant, co-authors of Humanize: How People-Centric Organizations Succeed in a Social World, asked 505 people this fall about the implementation of social media by their organizations’ leadership. While most respondents said their organizations do use social networking at least somewhat, they also said that, while useful, it also can be a disruptive force, and one that could shape the way associations meet in the future. While social media use is becoming ...

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