This week on our new SMM portal, Kathleen Terjesen of Merck, asked, “Has anyone created a truly global meetings management organization with global policy, tools, and supplier relationships?” As Kari Kesler of Carlson Wagonlit Travel, put it, “If you ask five people to define global meetings management organization, you will likely receive five different answers.” The goal, of course, is to develop a program that covers the entire company, no matter where ...

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