Earlier this Year, as Meeting Professionals International's Professional Education Conference came down to its final hours, attendees streamed into a ballroom in New Orleans' Ernest N. Morial Convention Center for what they thought would be a typical general session to close the conference. What they got was anything but typical. The massive ballroom was set in dozens of open circles, with a stage in the center for a moderator. Huge blank sheets of paper hung along the walls, with markers ...

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