The time has come for all hotels worldwide to offer complimentary basic Internet to all guests. No longer is this a nice to have item, it is an expected part of the hotel room, one that today's guest requires. Hilton, Marriott, Hyatt, and Starwood must take the lead on this and make it a worldwide industry standard. I sense that there has been talk over which will be the first major brand to crack on the issue, and I am here to challenge one of them to make the first move. Be the ...

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