Following are observations on the evolving online registration scene from Jeff Rasco, president of Attendee Management Inc., and a past speaker at RCMA. RCM: Are group demographics the most important factor to successfully implementing an online registration system? Rasco: We thought that if you had a young, professional group you'd get a higher adoption rate, and if you were dealing with doctors or older people, you'd get a lot of faxes. While that's true, it's not nearly as bad as we ...

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