As the staffers filed into the conference center meeting room, some joked, others spoke in hushed tones, and a few buried their faces in their planners and PDAs...
The Ritz-Carlton, South Beach opened a year ago, and I had the pleasure of discovering it for myself in September during an educational forum held there. I spent four too-short days there, and tasted the delights of the hotel and all it offers, as...
We dragged an old problem — attrition — into the new millennium, and despite everyone's best efforts, it continues to plague many associations. While culprits can be found on both sides of the booth, defecting exhibitors are the most frustrating...
Another great RCMA World Conference & Exposition is just around the corner. Suppliers relating to planners is an important element of the conference. In this issue, the President's Page is devoted to our superb suppliers. Here is some friendly...
Have you ever tried to sweep water uphill? The moment you let up, you lose control. Court depositions, technology challenges, travel, meetings, surgeries, and moving all remind me that we live in a very fluid situation. It seems that everything in...
I still remember the conversation I had eight years ago with a CVB exec from a small Midwest city. We were at a PCMA reception and he was explaining why he had committed all of the bureau's advertising dollars to a particular (competitive)...
SOME SIMPLE EDUCATION or the right kinds of incentives could have a significant effect on attendees' likelihood of booking inside the block. That is among the conclusions one can draw from a survey of attendee behavior conducted as the second...
Leaders often talk about the need to tell their “story” to the marketplace. Well, the American Society of Association Executives is taking the idea a step further with a new program called, “The Power of Storytelling.” ...
