The definitive writer and researcher on mindfulness is Harvard professor of psychology Ellen Langer, whose seminal book on the topic came out more than 25 years ago. But it's more recently that the topic of mindfulness and business has been appea...
I ran across these 11 best customer service stories ever on Mental Floss and they just made my day. It's so easy to focus on the bad stories—of which, unfortunately, there are all too many—but let's take a moment to celebrate all the ways, great ...
How do you know if your large meetings actually produce the results you want? Are people engaged and motivated as a result of the experience? Did they learn what you wanted them to learn? Have collaborative relationships been formed or teams...
Brad Langley, CITE, is the new COO at ZentilaLong-time industry executive Brad Langley, CITE, is taking his experience with independent meeting planning companies to the technology sector, joining Orlando-based Zentila, an online venue sourcing p...
Every year, thousands of meeting planners, hotels, destinations, and other hospitality industry professionals gather in Las Vegas for IMEX America. For me, this is one of the best shows of the year, and a chance to meet with a multitude of...
When you’re happy and you know it clap your hands—why not? You deserve some applause for being more productive. Unlike attitudes, which can be adjusted, moods can be hard to control. And feeling perky and enthusiastic can result in a pretty produ...
It's no secret that people are cutting back on attending conferences. Even if your organization has a bulletproof marketing plan for enticing your membership, it won't work if prospective participants can't convince the people holding...
From clients to coworkers to overachievers, the special people on your holiday gift-giving list deserve something that fits them to a T. We’ve got 17 wonderful ideas, from geeky to elegant to just plain fun, that will get your shopping...
Hours spent wandering the aisles at an expo, standing on concrete manning a booth, or constantly running the conference gamut as a meeting planner—it all can be a killer for your feet. Here are some suggestions for comfortable conference...
