Imagine if an event company or facility kept raising prices and cutting service, created huge logistical roadblocks for customers, proved incapable of turning a profit, then pushed back on regulators’ attempts to smarten up their practices...
The $1.4 billion acquisition of AirTran Airways by Southwest Airlines, announced on September 27, is likely to mean a bump in fares for meeting travelers. What’s uncertain is if the merged carrier will have a discount program for meetings...
Motivation Show attendees will get their first look at the SMM Toolkit being developed by the National Business Travel Association’s Groups and Meetings Committee during a session to be held Wednesday, October 13, from 2 to 3:15 p.m. The session...
The flurry of comments on my recent column about climate change, “Opryland Under Water,” pointed to the communication pitfalls that await any meeting whose message runs too far out of control...
In April, the federal government adopted new rules setting stiff penalties for airlines that strand passengers on the tarmac for more than three hours. This fall, the Department of Transportation may take its airline passenger protections several...
Over the last few days, I’ve been slowly returning to Earth after soaring through the innovative design and timely content of EventCamp Twin Cities, a hybrid meeting that brought 100 participants to Minneapolis September 9; with small groups of...
We learned this lesson with swine flu in Mexico, with AIG at a resort, and now with oil in the Gulf: Meetings and travel are always in danger of death by a thousand sound bites...
Hoteliers and convention and visitor bureau chiefs are among the first 11 travel and tourism industry leaders recently named to the new Corporation for Travel Promotion board of directors...