Ever heard of Rule 240? If you suspect an airline is delaying your flight for something other than a weather or air traffic problem, this industry rule entitles you to be booked on the next flight out on that airline or a competing airline. When...

Tommie Kozlov of Ambassador Performance Group, an incentive house in Newport Beach, Calif., had a challenge: her client, a major insurance company, wanted a fabulous location-- all to themselves...

The Canadian Tourism Commission has named Robin Thompson meeting and incentive travel specialist. Thompson, who will be based in San Francisco, had been director of group sales at the Renaissance Stanford Court Hotel in San Francisco...

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CONVENTION & VISITORS BUREAUS * Mexico Ministry of Tourism (USA Representative, Conventions, Meetings, & Incentives) 300 N. Michigan Ave., 4th fl. Chicago, IL 60601 (312) 606-0327 E-mail: MGTOCHI@CIS.compuserve.com Contact: Eduardo Amezcua...

There are many ways to use the Internet to promote meetings, such as developing Web sites and communicating via e-mail. Here are some ways to use these tools to their fullest potential...

Top salespeople will take the answer "no" and just keep trying to turn it into a "yes." So says a recent Harvard Business School study. In addition to having this dogged determination, successful salespeople are also...

Leon (Guanajuato state) Leon, the largest city in the state of Guanajuato, was founded in 1576. Today, it is the leading shoe-manufacturing city in Mexico. Most of the city's buildings are colonial in architectural style. Flowering plazas, fine...

Mexico City (Distrito Federal Mexico state) Even to New Yorkers used to "big," Mexico City is an impressive place. With a population of around 20 million, it is the largest city in the world and one of the foremost cultural capitals. As a major...

In the last issue (ICP, Sept/Oct, page 133), we began a discussion of intellectual property issues, and the need for meeting planners to protect their copyrights and trademarks. The discussion continues in this issue...