I picked up a good book during my last business trip, and it has had a profound impact on how I want to spend the rest of my life. If you do one thing in the next month, read, The ONE Thing, by Gary Keller...
SMM still isn’t moving beyond highly regulated companies, an increasingly saturated market. Here’s what I think we need to do get new SMM players on board.
The Association of Destination Management Executives will launch its new emergency preparedness and risk management certificate program in Dallas and Washington, D.C.
Hotels offer a lot of amenities—from boarding pass printing to early check-in to fitness centers, spas, and free in-room bottled water. But which of all of the myriad products and services do guests really care about? And which do they just...
There were so many interesting things to check out as I skipped around the Internet this week. Here are four that I thought were particularly apropos to meeting professionals...
Global design firm Gensler won the Sleep Set competition at Sleep 2016, the annual hotel design event, with a radically different conception of what guest rooms—and hotels—may become. The guests they were assigned to design for were...
Business culture is becoming less formal, and so are many of the meetings that support business goals. Participants are now looking for meetings to be more of an experience than just lectures and cocktail receptions in the expo hall, something...